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Based in Southeast Michigan, we work with clients all over the globe via phone, fax, and email. No personal visit is required, and all consultations are strictly confidential.
We're currently experiencing a very busy workload, but Deborah will make every effort to respond to your inquiries within two business days. We prefer that you contact us via email rather than phone. Thanks for your patience!
E-MAIL (Preferred): The Lettersmith
PHONE TOLL FREE (in the U.S.): 1-800-586-3335
PHONE (in Southeast Michigan): 248-828-1699
FAX: 810-592-8431
Office Hours: Monday-Friday, 9 am-5 pm Eastern Standard Time.
Snail Mail: 55 E. Long Lake Rd., # 484, Troy, MI 48085 (no walk-ins, please)
Deborah is frequently in phone consultation during the day, so we prefer that you email your inquiries. To expedite the process of getting a quote, please email with the information below.
To Get a Quote
To get a quote, just copy and paste the questions below into an email and send your answers to Get a Quote
If you have an existing resume, please send it -- but be sure to mention that you do not want a critique, just a quote. We will bypass the critique process, and you'll get a quote sooner.
What prompted you to seek resume help at this time?How do you prefer that we contact you -- by phone or email?
What is the best telephone number to reach you during the day (if OK to call)?
What is your most recent or current occupation and field?
How many years of experience in this field?How many years have you been in the workforce (all positions, all fields)?
Please review the page, What Is My Career Level? Which level do you feel most closely describes your background?
Do you supervise employees? If so, how many direct reports? Any indirect reports?Who do you report to? (Your boss's job title)
Do you manage departments, and if so which departments?
Do you manage projects, including project teams?
Do you manage budgets?
What type of position are you looking for and in what field or industry? (Please give specific job titles or general field of interest)What are your salary goals? What do you currently earn and what would you like to be earning in your next position?
What is your highest educational level? When did you graduate?Do you have any employment gaps of over a few months?
Do you have a resume, prepared within the last three years? If so, please submit a copy if possible. When was it prepared, and by whom?
For a Critique & Quote
Not sure if you need a new resume?
- Attach your current resume (MS-Word, PDF, or RTF formats only) and email to Get A Critique, with "Critique" in the subject line.
- Important: Tell us about your career goals (specific types of positions that interest you. We cannot critique your resume without this information.)
- Please provide a contact telephone number and email address where we can reach you.
- There is currently a backlog of people seeking free critiques, so please note that your critique may take 2+ weeks to complete. If you already know you need a new resume, follow the instructions above to bypass the critique process.
- We offer one free critique per candidate. We are happy to evaluate additional resumes, for a fee.
For more information on the process, see: How does the process work?
We respect your confidentiality!
Important! Be sure to let us know if your contact number is a work number, and Deborah will return your call in a confidential manner. We will never fax back to a work number unless you request it. We HIGHLY recommend that you use a private (not work) email address when communicating with us.
Snail Mail:
55 E. Long Lake Rd., # 484, Troy, MI 48085
No personal visit is required.
We work with ALL of our clients via phone, fax, and email.
Located in the Detroit Metro area of Southeast Michigan.
Serving Clients Nationwide in the U.S. and Canada.
We accept all major credit cards:
Code of Ethics:
The Lettersmith is a member in good standing of the Professional Association of Resume Writers, and we serve our clients according to the PARW Code of Business Ethics. We continually strive to provide the highest level of customer service, and we promise to protect your confidentiality and the privacy of your personal information.
© 2004-2011 Deborah L. Schuster, The Lettersmith. All Rights Reserved